Privacy Policy

This Privacy Policy explains how PeptaPharma handles information collected through its website and request channels. PeptaPharma operates a controlled, inquiry-based research catalog and collects only the information needed to review accounts and respond to requests.

By using the website or submitting a request, you agree to the practices described in this policy.

We collect the information you provide when you submit an account access, documentation, or product inquiry request. This typically includes:

• Name
• Organization
• Email address
• Phone number (where provided)
• Country or region
• Intended research-use purpose and message details

We use the information you provide to review account access requests, confirm intended research-use-only context, respond to documentation and product inquiries, and maintain records of requests and account status.

We also use the Meta Pixel and Meta Conversions API to measure how visitors reach and use this website and to report on our advertising. This may include page views, catalog searches and, when you submit a form, a hashed (non-readable) version of the contact details you provided so Meta can match the submission to an ad. You can limit this through your browser or ad-blocking settings and through the ad preferences in your Meta account.

We do not sell your information. Information is shared only as needed to operate the PeptaPharma catalog and request process — for example, with service providers who support our website and communications under appropriate confidentiality obligations.

We may also disclose information where required to comply with applicable laws, regulations, or lawful requests.

We retain request and account information for as long as needed to review accounts, respond to inquiries, maintain records, and meet legal or operational requirements.

When information is no longer needed, we take reasonable steps to remove or de-identify it.

We use reasonable technical and organizational measures to protect the information you submit against unauthorized access, disclosure, alteration, or loss.

No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

You may request access to, correction of, or deletion of the personal information you have submitted, subject to applicable law and our record-keeping obligations.

You may also ask us to stop contacting you regarding a request. Where required, we will honor applicable data protection rights available in your jurisdiction.

For questions about this Privacy Policy or to exercise your choices, please reach out through the PeptaPharma contact page. We review privacy-related requests before responding.